Black Forest House in Nairobi

🕗 opening times

comments 5

• 

  Priya Soni

  :: 01 May 2018 21:28:44

  Offers varieties of cakes and taste great

• 

  Wambui Daisy

  :: 12 April 2018 12:27:55

  Awesome cakes. I especially love the Thursday offers. Its a deal if you are the family planner of all family occasions. :-)

• en

  Linda Akinyi

  :: 25 March 2018 01:27:39

  Not all that they say they are.. Get your orders mixed up... You have to constantly follow up on you order or you will get a nasty surprise when picking it up

• en

  Edjac Gacheru

  :: 09 March 2018 09:27:49

  Very poor customer service at the Koinange branch. So I call them like seven times to make corrections on my order they dont pick my calls. I even call the managing office they dont pick either. I had to call the south c branch for assistance who made them call me back and they still dont even apologise for not picking my calls. Honestly customer service is everything .. that lady that picks calls, I think her name Ann or something she is letting you down..The customer is always right. Unfortunately koinange is the only branch in town.. Otherwise their cakes are delicious but if you dont have the patience to deal with their pathetic customer care service while placing orders just try the south c branch.

• 

  James Munywoki

  :: 13 February 2018 20:25:28

  Get the best cakes for wedding, birthday and other celebration, I loved it